Marketing support for Shopify brands
Branva is the marketing support team behind Shopify brands: the Klaviyo builds, promotion launches, product updates and store admin that keep your marketing moving. We work inside your accounts, alongside your marketer or agency.
What we handle
Klaviyo flows and campaigns
Edits to the flows you have, new flows where you're missing them, campaign builds and scheduling, segment and list updates, and deliverability checks.
Promotions and sale launches
Discount codes, collection and banner updates, the email that announces it — and support briefed on the offer before the first customer asks.
Product and store updates
Product uploads and variants, collections and merchandising, inventory updates and theme content changes.
Reporting
A weekly performance report and a monthly review, with tracking and attribution checks so the numbers can be trusted.
Marketing technology
App setup and audits, connecting Shopify, Klaviyo and your helpdesk, pixel and conversion tracking — and cancelling the tools you pay for but don't use.
A promotion, end to end
Marketing support is mostly handoffs. A promotion touches the store, the email platform, the helpdesk and fulfillment, and if nobody owns the connections, someone on your team keeps checking them.
For a launch we prepare and check the Shopify changes, build the approved Klaviyo email, update the support guidance so replies match the offer, and coordinate any fulfillment questions. Once it's live, recurring customer questions shape the next update.
Works alongside your agency or marketer
Your agency or marketer keeps strategy and creative direction. Branva takes the agreed execution around it — the campaign builds, store updates and day-to-day support — so the plan actually ships.
What a client says
+300%
sales in 30 days for Shift
“Marketing ops, Shopify, Klaviyo, customer care, promotions, troubleshooting, and all the little operational details behind the scenes can easily become a second job. Branva has essentially taken that entire category of work off our plate at Shift.”
— CEO, Shift
How it starts
Live in 14 days, month to month.
STEP 1
Days 1–3 — audit
We connect to Shopify, Klaviyo and your helpdesk and document every gap we find.
STEP 2
Days 4–14 — build
The fixes ship: flows live, store updates done, support workflows running.
STEP 3
Then — ongoing
A weekly report and a monthly session with you, and the work keeps moving between them.
Common questions
What is marketing support for a Shopify store?
The execution behind the marketing: Klaviyo flows and campaigns, promotion and sale launches, product and store updates, reporting, and keeping the marketing tools connected and working.
Do you replace our marketing agency?
Not necessarily. Most clients keep their agency or marketer for strategy and creative, and Branva runs the operational work that turns the plan into shipped campaigns and store changes.
What can you do in Klaviyo?
Edit and build flows, build and schedule campaigns, update segments and lists, and run deliverability checks — inside your own Klaviyo account.
Can you handle promotions and sale launches?
Yes. Discount codes, collection and banner updates, the launch email and briefing support on the offer, coordinated so the store, email and helpdesk all say the same thing.
How much does marketing support cost?
It depends on scope — how many flows and campaigns and how much store admin. It's month to month with no long-term contract, and built so a brand doing $10K a month can afford it.
How fast can you start?
Foundations ship in 14 days: a three-day audit of Shopify, Klaviyo and your helpdesk, then the build, then a weekly report and monthly session.
Tell us what's on your plate.
Show us what your team handles today and what keeps getting delayed. We'll tell you what we'd take on, what should stay with you, and what a starting scope looks like.